Our Refund Policy
If you are a consumer based within the EU (i.e. individuals buying for themselves rather than for a business) you have right to cancel within seven days of instructing us to start work on your repair, or, where you have ordered spare parts, seven days of receipt of the goods.
If you do cancel your order, you will have your payment returned and be given instruction on how to return your goods.
Where a repair is carried out under instruction from you, then your rights are altered. If you do wish to cancel your repair, please contact us as soon as possible
Electronic Music Services
The Rear of Prittlewell House
30 East Street
Telephone: 01702 613172
Please email us on any of the following addresses: